What should I do if voice interaction is unavailable?
Voice interaction requires cloud binding and an available network connection.
Updated July 20, 2026
- Confirm that the frame uses cloud binding. Voice interaction is not available with offline binding.
- Confirm that the frame is connected to an available 2.4 GHz Wi-Fi network.
- Double-press the front button and follow the prompts on the frame or in the App.
- If the service is temporarily unavailable, wait and try again later.